FAQs

Refund Policy

• All cancellation requests must be made in writing and sent via email to events@cityandstateny.com before the event date.
• Cancellations received in writing more than 7 days before the event date are entitled to a full refund, minus a $10 processing fee per canceled ticket. All refunds will be issued to the original method of payment.
• Cancellations (early bird, standard, special group registrations) received in writing less than 7 days before the event date will not be eligible for a refund.
• Substitutions (i.e. ticket transfers) are allowed by individuals within the same organization, before the event or onsite. Badge swapping/sharing is strictly prohibited.
• Refunds are not eligible for registrants who do not attend the event (“no show”) and do not provide a written cancellation in advance of the event date.
• If an event is canceled or postponed, refunds will offered for the entire purchase

 

Disclaimer

Inclusion is one of the core values of City & State. Our goal is to create a company climate accessible to all, and proactively plan events free of physical, communication and/or other barriers so all individuals may meaningfully participate in our activities and events.

Individuals with disabilities are encouraged to attend City & State sponsored events. If you require a reasonable accommodation in order to participate in this event, please contact Alexis Arsenault at aarsenault@cityandstateny.com or Isabelle Poulard at ipoulard@cityandstateny.com.

Please contact us for the full policy.

All attendees will be required to provide government-issued photo ID upon entry. Walk-in registrants will be charged an additional fee and will be required to provide credit card payment on-site.